We are no longer repairing OpenBarbell V3 devices, but we can offer a $100 discount on the purchase of a new RepOne unit for devices that have malfunctioned during normal use.
To request a trade-in discount, your OpenBarbell V3 device(s) to the following address:
17638 61st Place North
Loxahatchee, FL 33470
Please make sure you:
- Include original purchase order number.
- Package the device well so it doesn’t sustain damage during transit.
- If your return address is different than the address on your order, please write it in a note in the box. Otherwise we will ship it to the shipping address provided during payment.
- Email tracking information as soon as you ship the device (firstname.lastname@example.org).
Once we have received your unit and verified that it malfunctioned during normal use, we will email you a unique discount code for $100 which you can use at checkout on reponestrength.com